Chad M.
12/30/2025
The appointment taking employees that greet you and put you in queue are the real MVPs. Took a good bit to get to the front of the line 45-50 minutes. But once I got up there I was able to upgrade...
Verizon
$$$
Closed
(203)
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3264 Lakeshore Ave
Oakland, CA 94610
Visit our store at Oakland for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
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Reviews
3.0(203)
Wessne G.
12/27/2025
My experience at the Verizon store in El Cerrito Plaza was completely unacceptable, and it was entirely because of Daniel. When I first came in to sign up for my phone and internet service, the...
Edwin R.
5/24/2025
Excellent service. Came in to pickup my order. First time using their locker. I was met with Robert. He helped me with my trade in and explained the monthly credit towards my monthly bill for...
rochelle j.
10/20/2025
Verizon charges a lot for poor customer service. An line holder on my account was away from home when the sim card died. They want the balance paid before offering customer service. Even though...
karen k.
12/18/2025
I want to give a shout out to person who helped me yesterday (Shakira). Despite it being the end of the day, she was so helpful, knowledgeable, patient, and creative in trouble shooting my issues...
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