Verizon

Jona at the Los Gatos store helped us with the purchase of two new phones because ours were outdated and wouldn't support certain functions. He was very helpful and patient, even after we came...

Extremely rude customer service. So bad, that the branch manager refused to identify herself , refused to show me her badge and when I asked for her business card or some sort of identification,...

I was having trouble canceling a service on the phone and had to go into the store. At the store, they said it had to be done on the phone. The staff noticed how annoyed I was and went out of the...

Very very disappointing customer service. Waited there an hour and left not serviced because store simply closed. Two employees were just talking to each other and never cared about waiting customers.

Came in yesterday to help get my phone get activated, the store associate I think was Amina/Ameena was very helpful and they said it should get activated by the next day afternoon. She took time...