T-Mobile

Great experience! I was greeted at the door and Valerie helped me out through a very complicated process, calling customer service. She stayed with me throughout the entire process and got...

Went in on 12/15/25, my phone stopped working, completely, wait time was bad I get it it's holiday season plus late afternoon, they gave me a 30 min window, but it was close to an hour, finally...

Been here several times to get my privacy screen replaced once broken per my plan. They work so slowly and don't greet everyone right away. The first few times someone was able to get to me...

I would give zero or negative stars if I could! T-Mobile please train your employees on customer service!!!! Valerie was very rude. Very short, said navy 10 words to me as she was fixing my...

I went to upgrade my phone and the sneaky associate added two additional lines to my account without my knowledge. I did not find out till the bill came. I spent an hour on the phone with T-...