Mei Claire C.
6/20/2025
PBK @ Stanford is a sweet spot if you are decorating a nursery or kid's room. I have stopped in a few times for gift ideas, storage bins, and room pieces. Everything is super cute and well made....
Pottery Barn
$$$
Closed
(228)
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800 Stanford Shopping Ctr
Palo Alto, CA 94304
Pottery Barn offers expertly crafted home furnishings and decor. A multi-channel retailer with a vibrant ecommerce site, inspiring catalogs and brick-and-mortar stores all over the world, they got their start in 1949 in Chelsea, New York. Shop furniture, bedding & accessories designed to help you create a home that's as beautiful as it is comfortable.
Reviews
2.0228 reviews
Mags D.
12/2/2025
THIS IS A GENERIC POTTERYBARN.COM Review...not that their Corporate office cares, but here goes: I placed an online order on Nov. 24th for a $350 quilt set. Received email confirmation that...
Ryan W.
12/8/2024
Buyer beware: Pottery Barn Palo Alto can range from exceptional customer service to downright terrible--depending entirely on who's working that day. My first experience on November 15th couldn't...
Ram N.
5/8/2025
Very poor quality and customer service given the pricing I spent $4k on chairs. One of chairs sprung a micro hole in the seat and had stuff coming out It's been a few months to get their...
Nadia P.
10/12/2025
Terrible customer service. Unfriendly and rude staff. We've had two highly unpleasant interactions with rude staff in this location on two separate occasions and that's the last time we will shop...
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