Elizabeth S.
11/16/2024
Tis' the season! Walking into Pottery Barn during the holiday season feels like stepping into Santa's workshop. I was greeted by a dazzling array of ornaments, cozy throws, and elegant table...
Pottery Barn
$$$
Closed
(94)
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1822 Redwood Hwy
Corte Madera, CA 94925
Pottery Barn offers expertly crafted home furnishings and decor. A multi-channel retailer with a vibrant ecommerce site, inspiring catalogs and brick-and-mortar stores all over the world, they got their start in 1949 in Chelsea, New York. Shop furniture, bedding & accessories designed to help you create a home that's as beautiful as it is comfortable.
Reviews
2.094 reviews
Amy B.
10/30/2025
Horrible customer service. I walked in there to pick up my order that I shipped to the store. I went up to the register waited for about 15mins mind you 4 people who worked there walked right...
Milena B.
8/28/2025
By far, the worst customer service I've ever experienced. The agents are completely dismissive and actively refuse to help - they will hang up. I even have had agents argue with each other and...
Elle T.
9/18/2025
I did not visit this store but online ordered. I completed the return online and shipped my items back $211 for plastic cups?! I thought they were glass. They received my return, said it was...
Maureen T.
6/13/2025
Rude Customer Service People and Ridiculous Delivery Policies I've been a customer of Pottery Barn for over 20 years and have spent tens of thousands of dollars on their merchandise. Recently I...
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