J.Crew Factory

This is a generous 3 stars and I say that because, in comparison to Polo, Lacoste and Banana Republic (which is right next to J Crew), I only have a 20 percent success rate in buying something...

I came here to do a quick return and the employee was as pleasant as a Somali pirate. I'll drive to Tosa if I need to do anything in store since they can at least fake being nice there.

I want to make sure to give Krystal and Destiny a 5 star review for our experience here! My wife and I were shopping for new clothes and ended up at J Crew as our last stop. The two ladies working...

The store here is always neat, tidy, and very well organized. The staff here do a great job in making sure that items are in good order and easy to locate. The fitting rooms here are also very...

I am so frustrated with their return policy I will not be shopping there again! I did my Christmas shopping early and wanted to EXCHANGE a skirt I bought my daughter that is the wrong size. One of...