west elm

Rubie and the team at West Elm/Williams Sonoma are hands down some of the best customer experience professionals I've ever dealt with. We ordered 3 couches and a bed, and the bed arrived...

Terrible experience at West Elm Bellevue. Employee Cassie was unprofessional, snarky, and passive aggressive. Could not communicate or complete simple return for customer. After dialing customer...

We just moved my mom into a retirement community and ordered her a couch and chair from West Elm. Delivery was supposed to be December so we gave my mom's old couch away. Now I get an email saying...

I have been a great customer of WE through the years--3 bedroom suites, 2 dining sets, 2 couches, 3 leather accent chairs, side tables, bedding, lamps, dishes, etc., etc. I will not shop at WE...

Do not buy from this place or William Sonoma or Pottery barn or any of their brands. The customer service is the same. You the same service as you would get from Craigslist. We were told that...