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PetSmart

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5515 W Broad St

Richmond, VA 23230

+1 (804) 282-6455

http://www.petsmart.com

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Did you know that this location offers pet grooming and training services? PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Visit your local PetSmart today!

Also at this address

minuteKEY

Reviews

3.064 reviews

Jay W.

10/17/2025

Lovera (customer service) really made my day. I was furious when I called petsmart because my auto ship delivery was never delivered. I have been waiting for almost 2 weeks for my package. He...

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Hector G.

12/8/2025

Employees do not want to help, they want you to not bother them, so do yourself a favor and do not go in there. Lots of items saying in stock but nothing. No one's got information on products. All...

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Derek F.

11/26/2025

Went to the willow lawn location to do a return ( pretty standard as I've been spending around 100- 150 a month at this location for almost 9 years. David, the manager on the weds the 26th at...

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Chad M.

6/21/2025

We will never take our animals back there. Awful and the manger is rude if she was a manger. Still waiting on district manager to call. Ha ha finder someone who cares about your babies.

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Jordan K.

8/26/2024

Took my dog to get a Bath and brush service. Which includes a wash, dry, nail trim, and paw pad trim. I got her back without her paw pads trimmed, and had to specifically request that they do it...

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