Robin
11/10/2025
Recently went to cox for their phone service. Cheaper for sure, however they aren't real helpful when it comes to their phones. After 2 weeks of connecting with cox. Having a few issues with my...
Cox Store
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(37)
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1140 N Military Hwy Ste 810
Norfolk, VA 23502
Stay a step ahead at your Cox Store in Norfolk. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
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Reviews
2.037 reviewsAsia E.
12/8/2025
Service itself was okay but the cancellation process was predatory. It took months before they actually cancelled my services and they kept trying to make me pay more. The customer service seems...
J B.
9/2/2025
Great for over a year, 4 shut downs in 2 months. Either explain yourself, fix yourself, or I'll be looking elsewhere. Seriously I don't want to do that so just stop the no service issues 2 I can...
Anissa W.
7/1/2022
7/1/22: I stopped by to turn in a modem and close my grandmother's account. I haven't been here in years, so it looked completely different. There is a kiosk that you check in at. I didn't see...
Calvin F.
9/15/2025
I canceled my Cox cable and internet last week due to increased cost. I was a customer for over 20 years! When I handed in my gear they told me I had an 80 dollar termination fee because I didn't...
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