Jason C.
1/6/2026
I had a great experience with Baton and the crew at Costen Floors today. I stopped in with a small carpet issue and was genuinely impressed. Excellent customer service at Costen Floors. Baton and...
Costen Floors
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(36)
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9840 Mayland Dr
Henrico, VA 23233
The bottom line for Costen Floors is we have it all, wall to wall, when it comes to your flooring needs. Still family-owned and operated, Costen Floors is committed to providing quality through every step of the flooring process and backs this commitment with a level of personalized service that’s unmatched in the industry.
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Reviews
2.5(36)
Kelsey D.
6/28/2024
I didn't end up purchasing a carpet from Costen because the carpet I needed to replace was discontinued and I was just trying to track it down. However, my customer service experience was so...
Maureen O.
4/20/2024
Went to the store on Maryland Drive in Richmond, Associate would not have anything to do with my husband who brought some sample flooring we were trying to match. He stated that they would not...
Renu S.
2/7/2021
We recently had some hardwood floors installed and refinished in our downstairs by Costen floors in August/September 2020. Unfortunately, the installation wasn't done properly. On the other hand,...
Mika C.
6/4/2020
This is the third time I've had this issue with Costen Floor and brand. My laminate panels are separating AGAIN. I've called the sale rep approximately four times just to get an update on the...
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