Amanda C.
3/6/2010
After days of questionable customer service, it was very refreshing to come to Cole Haan and receive the kind of patience, flexibility, and attention I was given. I really loved a just-released...
Cole Haan
$$$
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1100 S Hayes St Ste M20
Arlington, VA 22202
Cole Haan is turning nearly a century of iconic footwear inside out. The name—synonymous with timeless style and detailed craftsmanship since 1928—has become a beacon of big thinking, channeling their storied heritage into inventive engineering of the future. By integrating purposeful technology into both modern and classic designs, the global lifestyle brand has further dedicated itself to enabling their extraordinary customers to look the part and feel the part, while pushing the limits on what shoes (and beyond) can do. The company calls New York City and Greenland, New Hampshire home, but you can find Cole Haan everywhere.
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Reviews
3.08 reviews
John T.
12/10/2025
Worst customer service ever here tonight (2 females and 1 guy). My wife and I walked in and there were three employees talking it up but no one ever came up to greet us or ask us if we needed...
John P.
8/4/2025
Went in yesterday to look for new shoes, Cole Haan has been my go to for a few years now for dress shoes. I was shocked at the customer service. Three ladies working there, didn't greet or...
Kika M.
6/10/2025
We went in to look for some shoes, and the sales attendant was kind of rude, barely greeted us and then he just walked out of the store and was looking at his phone !!!! while we were in the store...
Cindy K.
3/29/2025
Excellent service. Ask for Theon, the manager of the store. He helped me find a shoe for my wide foot and offered the store's stretch machine to increase the top width of the right shoe. The store...
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