Severine A.
9/14/2025
The ice-cream was really good and customer service was excellent. Satisfied with my purchase.
Cold Stone Creamery
$$
Closed
(49)
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11952L Fair Oaks Mall Ste M113
Fairfax, VA 22033
Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It
Reviews
2.5(49)
Carla B.
8/3/2025
NO COMMUNICATION AND NO CUSTOM CAKE!!! Horrible customer service in terms of ordering online and communicating live with the customer. Custom cakes require 24 hours notice. I placed a detailed...
Emily O.
1/24/2026
Closing 37 minutes early for "weather" that hasn't started yet is crazy. Especially when others right outside of the location were served still had ice cream in their cups.....
Tori H.
3/1/2025
The ice cream here isn't too sweet, it doesn't have a distinct flavor profile unless you add toppings. The service was quick, I would say that if you get two scoops, ask them to put your fav one...
Sharon L.
8/25/2025
Literally the worst place I've ever been to. Horrible service, horrible management, the ice cream is so over priced its outrageous.
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