Troy R.
1/7/2026
Every time I'm in here there's almost always a long line, thankfully the staff are super quick at getting people through the line and making sure to be helpful. Staff is friendly and restaurant is...
Chipotle Mexican Grill
$
Closed
(85)
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8955 Staples Mill Rd
Henrico, VA 23228
Chipotle Staples Mill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Reviews
2.5(85)
The C.
12/30/2025
The new protein chicken side I tried was only half full (see photos) and the bowl was also lacking in a full portion of chicken. Their customer feedback form does not work.
Donna O.
10/24/2024
I saw the previous reviews about the rice and when I saw a fresh batch come out, I switched from my normal brown rice to white (fresh is best!) The service was good, if a little clustered. I...
Tarsha S.
12/15/2023
The customer service is nice here. Wait time wasn't long. Staff is very friendly. I just had an issue with how my rice was cooked and my queso. The rice was very much over cooked!!! It was so bad...
Kathy J.
5/4/2025
They never have everything on the menu. The other day they did not have forks I shizz you not. Today no steak or fajita veges. Everything was extremely low and old on the food line. I can't...
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