Cyndy K.
9/3/2018
Cyndy's Bottom Line: Good merchandise but lacks customer service. I walked into Brooks Brothers looking for the hubby. I find the hubby neatly and painstakingly going thru a stack of dress...
Brooks Brothers
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1961 Chain Bridge Rd # G16L
Mc Lean, VA 22102
Brooks Brothers in McLean, VA, offers a wide range of men's, women's, and children's clothing, accessories, and footwear, emphasizing classic American style. With seasonal promotions like their Semi-Annual Sale featuring discounts of up to 40% sitewide, the brand continues to attract customers seeking quality and tradition.
Their diverse collections include tailored suits, casual attire, and exclusive collaborations, such as the Brooks Brothers x Prince line, which blends heritage with modern innovation. Additionally, Brooks Brothers provides special pricing on select items, enhancing its reputation as a go-to destination for timeless fashion essentials.
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Reviews
1.5(22)
Josh G.
11/29/2024
I agree with other reviewers. The merchandise here is consistent with other locations but the customer service is surely lacking and sometimes borderline non-existent if not somewhat rude. It...
Paul V.
9/29/2025
I have been shopping at Brooks Brothers for years. The staff at the Tysons Corner mall has to be some of the rudest individuals I have ever encountered. Based on how we were treated, they just...
Tamara M.
7/20/2024
Their alteration service will ruin your clothes. I took in my husband's pants to have them shortened and they did such a lousy job on them, terrible.
Spock K.
3/26/2025
Extremely bad telephone customer service. The service was so bad--indeed dishonest, that I will never be shopping at Brooks Brothers again.
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