Best Buy

If you are going to make any purchase at Best Buy, look for Shianne Hatch! You will find someone who cares, knows her business, and takes the time for you to feel good about your purchase....

Went in for a scheduled appt to get my phone screen replaced. Was told that they didn't have time to fix my phone even though I had a scheduled appointment. Asked if I made a different appointment...

Had a car alarm installation scheduled 3 weeks ago. They told me they didn't have the parts 20 min before I was on my way to get the installation done. Then wanted to reschedule me 3 weeks...

I bought a laptop and software. Software was picked out by employee. Got home and installed software. Was not correct. Returned to exchange. Customer service coldly refused and left me at the desk...

I placed a large order through online assistance conditioned on delivery at a specific time. Online assistance assured me that was not going to be a problem. I paid 249 for delivery and...