Wsol Inc

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19111 Dallas Pkwy Ste 180
Dallas, TX 75287
+1 (972) 964-4800
https://workingsolutions.com

Working Solutions is a leading provider of outsourced customer service solutions, offering work-at-home opportunities for independent contractors in the United States and Canada. With a virtual network of 150,000 professional agents, they deliver seamless support and successful service to clients in various industries, including energy, financial, healthcare, telecom and media, retail, and travel and hospitality.

Utilizing a combination of artificial intelligence and intelligent agents, Working Solutions maximizes the benefits of human-AI collaboration to improve sales and service, making their clients more capable, empathetic, and competitive. With nearly three decades of experience, they continue to optimize their virtual operations, delivering cost-effective customer service and achieving impressive results, such as a 40% optimization in back-office support, 25% reduction in handle times, and a 20% increase in upselling.

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