The Shade Store

Buyer beware. Their customer service is atrocious. The store finally fixed our issue but only after we contested the charge. You should not have to contest a charge when you spend $2k on a pair of...

Employee number one ordered the wrong drapery fabric for 2nd story drapes and incorrect shades in multiple rooms. Curtain rod arrived at 4ft, not 100 inches. We were led on for over a month that...

Still awaiting Shade Store's refund on a product that was never (and will never be) rendered as a result of Shade Store's own process issue. I asked for an ETA for the refund and the answer is "I...

Worse customer service, stay away!! I had blinds installed in early May 2024. When they came to install several blinds and valances were missing for some reason. They came back out a couple of...

Worst customer service ever! Took 4 months and 3 installation dates to 'complete' a shade order. They tell you they can make the shades in 7 days but they don't tell you they have a 6 week lag...