Texas Department of Public Safety

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6425 S I H 35 Ste 180
Austin, TX 78744

Reviews

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3.0135 reviews
Photo of Marissa G.
Marissa G.
11/22/2025

3.75 I had to get my Driver's license updated before it expired so I decided to go to this location. I made a reservation online. In September I made an appointment for November. After...

Photo of Holly O.
Holly O.
10/12/2025

I had to go to DPS to get a new license. This particular location only takes appointments but they are easy to set online. You may have to schedule it out a few months, so make sure to plan ahead....

Photo of Candice N.
Candice N.
11/8/2025

Had to change my last name on my DL after getting married. Made an appointment for 12:15pm on a random Tuesday and sat for over 2 hours. The only two things positive: 1) there's a girl who helps...

Chieftess C.
12/1/2025

I have not received my New Driver's license in the mail, I paid for it Nov 7, 2025 today is Dec 1, 2025 I had a appointment on Nov 7, I still had to wait in the lobby for 2 hours before I was seen...

Photo of Max D.
Max D.
10/20/2025

Typical government inefficiency. Long wait times with an appointment. Lots of employees not doing anything but sitting and chatting to themselves. It's 930am and literally just watched 3 employees...

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