Pottery Barn

I am only giving a 5 star rating because of Kayce Coleman's outstanding service. When I walked in, I asked a ln older, dark-haired female employee about the 30% off sale. Based on her demeanor and...

Very disappointed with the customer service at this location. I came in to return a $50 vase from a larger purchase of about $550 -- which I had paid for using a mix of a prepaid Visa ($150) and...

Received an e-mail with a sale for mattresses on May 1. We made the purchase and confirmed a ship date. 10 days after the purchase and confirmed delivery date, which was the night before the...

Plano location has some of the rudest employees. I've shopped this location many times and it's the same every time. Terrible, arrogant and seem to be bothered by the customers-especially the...

I needed to return an item within the Extended Holiday Return period, but the staff was not very knowledgable. I had to check with them twice. The first time, they pulled up my order and flat out...