After filing a request for my Internet I got a call about 30 minutes later from the sweetest lady ever , Mirna. She took the time to help me out and to get me the best internet coverage possible...
Optimum
(12)
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My bill went from $130 to $230 and I called and sat on the phone for an hour. They said they could lower it $20. I said I only use the internet, can we remove the cable? they said it will go up...
Absolutely terrible company! For weeks/months I've been dealing with them saying we're in an outage and the internet is never good with such inconsistent network speeds I'm over this! If I could...
I tried to cancel my service over the phone in July and did so painstakingly taking 45 minutes. I just received a bill from them for August and tried to chat with Optimum online to work it out....
Staff in this place are helpful and friendly, but they're super limited with what they can do. Making an appointment to see them is highly recommended. I returned all their equipment the second...
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