Optimum

Seems like I'm not the only one that's being held hostage by Optimum - called and explicitly asked to cancel service, only to be jerked around for 45 minutes (agent ignored my requests, put me on...

Terrible Service. I have called numerous times to fix my internet and all they want to do is have me go through the same steps and then try to sell me on another service. So far I am on the...

I, too, spent over two hours on the phone getting transferred when trying to cancel my service to the point where I am going to report them to the state. They can not do this!!! I asked at least...

I returned all my equipment and asked to cancel. 30 days later I get a bill and find out that my service wasn't cancelled, even without any equipment. We have switched to Nextlink and they...

My Internet would not work. Called and told them. They said would send someone. I asked if they were going to charge me because I'm on a very low fixed income. They promised me they would not. I...