Debbie H.
6/12/2019
For a digital media company, your website is terrible. Accessing email rarely works, but the payment section always works. Your site seems out if date and unresponsive.
Optimum
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3204 W Loop 289
Lubbock, TX 79407
At Optimum Lubbock, TX, we are not only a cell phone store but, a full service provider for all your high-speed Internet needs. Enjoy the latest 5G mobile phones running on America's largest 5G network. Stop by today for in-person support by one of our Retail Specialists to find the perfect device and see how Optimum can save you money on your Internet, TV, and Mobile bill.
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Reviews
1.0127 reviewsAj B.
12/14/2025
Absolutely horrible customer service. Miscellaneous outrageous charges. Extremely pushy sales tactics. DO NOT USE THEM NO MATTER HOW CHEAP THEY CLAIM TO BE Worst company I've ever done business with
Delia O.
12/10/2025
One star because zero isn't an option. It took me one and a half hours to cancel. Instead of processing my request the call service rep tried to upsell me, give me three months free (and said I...
Suzanne W.
11/2/2025
If I could give less than zero stars I would! I "try" to work from home. Optimum makes it nearly impossible. Today we have had 7 outages in my area & as soon as it comes up it goes out again....
Susan M.
11/8/2025
Tried for over two hours to cancel my internet. I've paid my bill but you can't cancel until the end of your billing cycle so they can keep your money for no services. totally ridiculous. I had...
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