Humana

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8648 Skillman St
Dallas, TX 75243

Humana is a healthcare insurance provider that offers Medicare Advantage plans, facilitated through its subsidiaries and affiliate companies. They provide a variety of services, including dental and vision plans, with options tailored for individual and group needs across multiple states.

Committed to inclusivity and accessibility, Humana ensures compliance with federal civil rights laws and provides free language interpreter services. The company has been recognized for its customer experience, achieving the highest scores among health insurers in Forrester's 2024 U.S. Customer Experience Index rankings.

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Reviews

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1.05 reviews
Marie J.
7/9/2025

After numerous phone calls and lengthy periods on hold I still can't sort out Humana mysteriously cancelling my insurance. in fact they mixed up my membership with somebody else's and no amount...

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Scott H.
12/20/2021

Not user friendly, app is not user friendly, the website is not user friendly, the customer service is short and hard to understand. This system is flawed and needs a professional app and website...

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Sherry D.
10/11/2021

humana insurance sucks they lie and custmer service stinks been trying for two months to disenroll will never use them again

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Julie M.
7/27/2019

Do NOT under any circumstances use this insurance. They are a SCAM group. The Texas retired teacher association was strong armed to take them I begged my mother not to and now it looks like I was...

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James M.
11/14/2015

This is a very bad ins. company. Plain & simple. I've had experience with their HMO & PPO advantage plans & their part D drug plan. Although my PCP was part of their network, they had few if...

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