Brandi W.
8/11/2025
The service is great, but I called to cancel my plan and was advised to just place my account on "paused, and that they would credit my account $54 dollars. I agreed, but now I am receiving a bill...
Frontier Internet
Open
(217)
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Dallas, TX 75226
Frontier Internet, located in Dallas, TX, is a prominent provider of Fiber Internet, TV, and Phone services. Offering a range of plans including 7 Gig, 5 Gig, 2 Gig, 1 Gig, and 500 Mbps, Frontier Internet focuses on delivering affordable connectivity to its customers.
Aside from Internet services, Frontier also provides Phone and TV & Streaming options, ensuring a comprehensive range of services to meet diverse needs. Additionally, the company offers additional services to enhance the overall user experience and convenience.
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Reviews
1.0(217)
Jamarius I.
1/5/2026
Been on the phone with frontier all morning (picture uploaded below) to customer service because they decided to suspend my account with no warning. I was told reconnection to restore service was...
Svetlana P.
11/6/2025
Horrible and very rude customer service!!!!!!! Our bill is not correct and we asked to talk to supervisor. Supervisor was extremely rude!!!! He said if we are not HAPPY he will help us to cancel...
Paul D.
9/8/2025
Engages in illegal and fraudulent business practices. Tries to collect "restocking fees" which are not in any contract to punish dropping them. Unilaterally increases rates to twice normal...
Kelsey S.
1/12/2026
Truly the worst customer service experiences I've had. The people are nice enough but often can't understand them on the phone. Plus, you have to wait an hour every time you call, no matter what....
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