Shaun D.
6/16/2022
Great customer service. Much better than the Frisco office. The manger at the frisco office is brain dead.
Fidelity Investments
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4001 Northwest Pkwy
Dallas, TX 75225
Many of our advisors are now offering in-person planning appointments in addition to virtual and phone appointments. To schedule a planning appointment, please contact your advisor or call your local Investor Center. For service transactions, we encourage you to go digital by visiting our website or downloading the Fidelity Mobile app.
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Reviews
2.08 reviewsR H.
11/18/2025
After emailing different associates there has been zero response to set up an appointment. Seems like they all just got out of high school anyway. We are moving on to find someone who responds and...
Peter R.
9/9/2025
Oh how the mighty have fallen. This was at one time the best firm to handle your money. The good old days are over. The customer service stinks nowadays. My mother passed away and left her money...
Stephen W.
10/20/2023
I have a lot of money with Fidelity so I naively thought it might mean something in terms of getting an appointment with my advisor, but no. I had to go through an 800 number and the person told...
Christina M.
1/10/2022
The worst customer service. If you need support, just take your money elsewhere. They are no help.
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