I enjoyed buying my car from Enterprise Car Sales at the Northwest Freeway in Houston. I looked on their website and chose a minivan, filled out their online application and trade in details....
Enterprise Rent-A-Car
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Worst customer service I have ever encountered. There needs to be an over haul on the staff at this location!
Had a confirmed reservation made 2 weeks in advance. When I went to pick up the car on a Friday afternoon I was notified that there were no vehicles available. The customer service was the worst...
I'm not quite sure where this simple process went wrong, but I'm giving 3 stars because Jose has exceptional customer service at this location. A young lady let me leave their lot with a flat tire...
Reserved a vehicle on a Tuesday for pickup Saturday morning before office closure at Noon. Received a call Saturday morning to inform me that they had, indeed, received my reservation but no cars...
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