Went to get some Christmas gifts for the fam! Nick G helped us out in the TV department. Outstanding customer service. ! Really appreciate all the help Nick!! Thank you!
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Bought a washer and dryer here and it's been a total nightmare. Context- we have the Geek Squad/Totaltech coverage. The washing machine has been largely broken for almost a year. Best Buy has sent...
The worst customer service imaginable. Actually, it's Customer NO Service! Can't speak on line to anyone that speaks or understands English. And if you get past the AI lunatic to speak to a human,...
I had to come in 3 or 4 different times but WOW did this team put in work when they didn't have to in order for me to get what I was looking for. Jacob at Geeksquad was awesome, he was patient...
Update in 2024: I decided to upgrade my 15 year old Onkyo surround sound amplifier. I was fortunate enough to encounter a Best Buy Consultant, LD, at the store when I went to visit. It's so nice...
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