Best Buy

I was pleasantly surprised how the Conroe store's Geek Squad helped me replace a failed phone that had only several months use. The problem with the WiFi chip required a lead tech to request the...

They need more employees working. I waited 26 minutes in line for someone to help me in the mobile department. Waiting for someone to help me at the store is not unusual. Also, the people in front...

I bought a TCL tv online & had it delivered. Best Buy uses third party vendors and that is a gamble on arrival time and ultimately condition. They price gouge you on set up for 200.00 bucks for a...

Absolutely horrible customer service. I walked in and there were four associates at the front of the store giggling and talking to themselves. I asked for help and they send they would send...

Matthew who was helping me at the beginning he was avoiding me and I was ready to pay other employees call him but he never came to help he saw me and he just hide.