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Austin Energy

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721 Barton Springs Rd

Austin, TX 78704

+1 (512) 494-9400

http://www.austinenergy.com

Austin Energy is a department of the City of Austin dedicated to providing utility services to residents and businesses in the area. They offer a range of services including electricity, energy efficiency programs, and renewable energy options. Austin Energy also focuses on promoting safety measures around electrical equipment and during outages.

With a commitment to the environment, Austin Energy emphasizes renewable power generation and energy conservation. Their initiatives include the GreenChoice® Wind Energy program, solar solutions for homes and businesses, and electric vehicle incentives. The company actively engages with the community through outreach programs, educational resources, and events like the Affordable Energy Summit.

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Reviews

1.5355 reviews

Ephraim S.

1/27/2016

The Payment Center on Research Blvd leaves a lot to be desired. Extremely rude Security Guard who sits by the door has been there for years and we have been harassed twice. Our first time was when...

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Maricela Z.

9/22/2025

AE takes advantage of the fact that it's the only energy provider in Austin by having terrible business practices and horrible customer service. I paid my bill on time, and a full two weeks...

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Cassandra C.

6/18/2025

I think people tend to come on here to complain so I wanted to add a different perspective. One of our very large and super tall hackberry trees snapped in half and was leaning on some power...

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janice c.

12/2/2024

Glenis in customer service representative is terrible. She should be fired for rudeness and unprofessionalism. You can remove and scale back trash bin to save money on monthly bill. At their...

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Jake Y.

7/29/2025

Been without power for over 20 hours and despite multiple technicians supposedly coming and finding nothing amiss they still refuse to fix the broken meter (already looked at by a 3rd party...

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Austin Energy Headquarters

Austin Energy is a department of the City of Austin that provides energy services to residents, businesses, and multifamily properties in Austin, TX. They offer a variety of rebates and incentives to help customers save on their energy costs, including programs for energy-efficient appliances, equipment, and home improvements. With a focus on sustainability and energy conservation, Austin Energy aims to help customers lower their energy usage and reduce their environmental impact. They also provide resources and tips for managing energy costs and offer financing options for multifamily properties. Whether it's through smart thermostats, weatherization assistance, or LED lighting, Austin Energy is committed to helping the community save energy and money.Generated from the website