R G M.
6/17/2024
Customer Service, it's very hard to talk to them. It's like they're reading from a teleprompter! Some don't even understand what they say.
American Home Shield
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(52)
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6019 Coral Ridge Rd
Houston, TX 77069
American Home Shield is a leading home warranty provider that offers comprehensive coverage for major systems and appliances, helping homeowners avoid unexpected repair costs. With over two million members, the company provides peace of mind and convenience by eliminating the hassle of searching for repair professionals through its extensive network of qualified contractors.
Dedicated to customer satisfaction, American Home Shield boasts a history of paying more claims than any other provider, totaling over $4 billion in the last seven years. Their flexible plans allow customers to protect appliances and systems regardless of age or maintenance history, ensuring that unexpected breakdowns won't disrupt daily life.
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Reviews
1.052 reviews
Katherine M.
11/12/2025
American Home Shield (AHS) - Unresolved A/C Claim Despite Full Documentation I'm sharing my experience to help other homeowners make informed decisions. I purchased an AHS Essential Plan, which...
John H.
8/9/2025
Called to cancel my contract, they wouldn't let me. They told me that I had to give them my phone number and email on the original contract. Of course, I couldn't remember them. We have had our...
Alan N.
8/6/2025
This is one of the most crooked companies I have ever seen or dealt with. If I could give the a negative number I would have. I have had a contract for a year and I have made several claims and...
Andy C.
12/9/2025
Had a dishwasher that wasn't completing the wash cycle or drying. AHS sent a tech, he switched the dishwasher on, saw that it was working and left before it had completed an entire cycle,...
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