Pottery Barn

the Design team at the Franklin TN store has the most knowledgeable and helpful people I've dealt with at any store. I've been buying furniture from Pottery Barn for decades and I've never had a...

Terrible, terrible customer service. I used to view this company as solidly good, with good quality items. No more. I was royally screwed after canceling an order taking 2 Mos to ship. I advise...

I ordered a rug the beginning of August. I've never had any issues with PB until now. I called PB customer service because the rug hadn't shipped and it continued to say processing. When I called,...

I have never left a review before, but had to make my first one to say how AWFUL pottery barn is. I have lost so many hours of my life on the phone with their customer service. You want your order...

Should you ever find yourself wanting to be judged or ignored (or both!) by middle-aged women please shop here. I work for a design firm, and often have little errands to run and it's...