All too often you only hear the bad.this visit and every other visit my wife and I have been treated like royalty. Our salesperson Ruth ann was honest, offered her opinion and made our purchase...
LensCrafters
(29)
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Horrible manager, would not replace glasses. I had 1 year insurance coverage. Right before it ended hot new lenses and frames for total costs $50 with insurance. 28 days in my new frames had a...
6 weeks to get replacement lenses, way to long. Spoke with an assistant and was told only the manager knew what was going on and why they had canceled and re-ordered my glasses. Requested a call...
I can't begin to express my disappointment with my recent experiences at LensCrafters in Exton, Pa on Main Street. In June/July of 2024, I initially purchased my glasses, which were supposed to...
I saw several 1 star reviews. Thought it was just an anomaly. NO, IT WASN'T! I can't go into detail because of potential litigation. Simply put, the extreme lack of customer service both at the...
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