Bill Frusco

Review regarding invoicing not actual service work: Poor communication by tech regarding invoice and also poor communication from office staff both with me and among each other. Original review...

Thank you for responding, but I need to clarify a few things. Your technician said the shut-off valve needed to be replaced first, yet he still changed the water heater without fixing it and ended...

Our water heater went out on us over a weekend and we thought we'd be in a hotel. But they sent Evan out to put a new water heater in on a Saturday! He did a great job, was very clean and quite...

Billy Frusco and his team supported me and other home owners on a lateral pipe notice of defect issue. Their team always picked up the phone, was responsive, and offered competitive pricing....

Used them twice this year, call center service did not get back to me at a reasonable time. I had to follow up both times and then both time it was hours of waiting for the call to let me know a...