Myra M.
12/16/2025
The cable service goes in and out, especially if it rains. Internet is slow at times as well. It's just so inconsistent, I can't give it a good review.
Optimum
Open
(13)
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3541 Dr Martin Luther King Jr Blvd Ste B1
New Bern, NC 28562
At Optimum New Bern, NC, we are not only a cell phone store but we also provide and service your Internet needs.. With the latest 5G mobile phones running on Americas largest 5G network, you can stay connected with cutting-edge technology. Enjoy in-person support and shop with one of our Retail Specialists. Our high-speed Internet service provides reliable and fast connections for all your online activities. Explore Optimums products, plans, and services, and see how Optimum can save you money on your Internet, TV, and Mobile bill. Our excellent customer service will help you find the perfect device and plan to meet your needs. Visit us today at New Bern, NC.
Reviews
1.0(13)
Emilia C.
12/28/2025
The worse Internet Company on this Planet. They are very rude on the Phone, Customer Service at its Worst. You call Customer Service, and can't even ask a Question. They start arguing with you,...
Donna R.
6/15/2025
They Rip people off on their bill. Up charge the elderly and lie on the phone AND IN PERSON. Glad I know better in the "connectivity, tv, internet & phone world" Get your services elsewhere.
Ken B.
6/23/2025
I tried calling because they sent the wrong set top box. I called to tell them that and was told by a bot that they could call me back instead of me waiting on hold. Great! When they finally...
Nicholas S.
8/9/2025
TLDR; Optimum has to be the most negligent, inconsiderate, and worst ISP I have ever dealt with. They do not care about their customers and support will lie and push other products on you. If you...
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