From the website:
Do you want a company that cares about the hours they bill or one that cares about the case We work closely with you to set guidelines. We do the type of work you require and we work according to your standards to achieve the results you want accomplished. DJG Investigative Services can make this promise because we listen to you. When you need a case worked, we commit not only to the integrity of the investigation, we provide honest reporting of the facts as well as video and written reports to substantiate our findings. If you are not satisfied with the method of an investigation, we will work with you in order to come to a mutually satisfactory conclusion.