Christopher C.
12/24/2025
I had a really nice experience at this Rimowa flagship location in Midtown East. The service was excellent with the staff willing to go over items, what type of bags are best suited to your use...
RIMOWA
$$$$
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(37)
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535 Madison Ave
New York, NY 10022
Founded in Cologne in 1898, RIMOWA is a global leader in premium luggage. Synonymous with timeless design and superior craftsmanship, RIMOWA creates products at the intersection of innovation, utility and luxury for discerning purposeful travelers. The first to introduce aluminum and polycarbonate suitcases, RIMOWA has always combined heritage and craftsmanship with the rigours of modern technology.
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Reviews
3.5(37)
Alia K.
1/24/2026
Typically I am treated well, but on this extremely cold day ... at this particular location I was treated with such disrespect. Exceptionally poorly. Although I have a "Lifetime" guarantee and...
Kyle S.
10/9/2025
Rethinking "Luxury" customer service I've been a Rimowa customer for years, and while the luggage itself is exceptional, the company's approach to customization is a failure. If Rimowa wants to...
monique m.
10/18/2025
Had a great experience with the most knowledgeable advisor ! If you go please talk to Dashwan Mercado Ramirez. He helped me pick some awesome pieces.
Haven G.
2/9/2025
Jason was a fantastic salesman. He was very helpful and professional. I'd buy from him again. Jordan
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