Five stars for store staff who try and do right by customers despite antiquated processes and policies. Brought in online purchase - bulky item and associate Angela was helpful and professional...
Pottery Barn
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Went to Huntungton store to purchase a loveseat. Twice. I knew just what I wanted. They literally had no time to help me. I didn't read the reviews before I went. Read the reviews.
DO NOT PURCHASE A COUCH FROM POTTERY BARN. We have had a terrible experience with this company from start to finish. We worked with an store manager in CA and CO. The CA agent highly recommended...
Bad customer service. Walked around. No one helps you. Walked out and went to Arhaus.
Know i remember why I never purchase anything at this location. Staff is rude and unhelpful. They don't understand the meaning of working in a retail store.
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