Good service but my goodness depending upon the customers needs you can stand on line for up to 45 mins which is annoying.
Optimum
(10)
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First, if you're trying to find parking in the lot, chances are the spots will already be taken, or be blocked by the drive through line for the Starbucks located next door in the same shopping...
Terrible location with no parking. Just wanted to replace a new remote and stood on line for a long time while the 3 reps were having lengthy interactions with customers purchasing phone service....
Don't walk away from this company ! RUN RuN like hell !! Where do I begin - 3 days of calls - 6 hours a day with at least 30 agents . First they play games on the home - ask you 100 questions...
Everything outages like right now, service, same shows on different channels at same time, and they are not cheap what's the alternative
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