Optimum

16 reviews

+1 (888) 467-8468

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254 Old Country Rd

Riverhead, NY 11901

+1 (888) 467-8468

https://www.optimum.com

Our Optimum store located in Riverhead, NY provides high-speed Internet, Altice Mobile, cell phones and accessories, digital cable television and home phone services to residential and business customers...

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Reviews

1.516 reviews

Nishant T.

12/9/2024

I'm sure Optimum gets enough flak for ...well, being a structural monopoly (and worse, acting like one), but the folks who staff this locale have nothing to do with that jazz and are solid people....

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Marcia T.

2/3/2024

can someone please help me? 3 forms of communication, 40 minutes on the phone and still no resolve. my cable has been suspended for no reason, no warning and my payments come out automatically ....

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KF P.

6/22/2022

Expensive service; internet connection drops frequently, even after new modem installed... Biggest complaint is ON DEMAND isn't so! Typically shows are supposed to be available next day.. one...

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Mackenzie M.

12/15/2023

have been trying, for several weeks--WEEKS-to get my cell phone on the Optimum mobile plan. Now I have time I worked with someone yesterday who said he would resolve my problem. Apparently one...

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Bob J.

7/23/2021

Optimum is one of the worst cable companies out there today. They are neck and neck with Spectrum. We have had two recent issues with them: 1.) We needed them to release our phone number to a...

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"this week i lost my dvr service and couldn't record any programs and couldn't watch programs i already recorded. after spending over one hour on the chat box with optimum they got my dvr working..."

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"I went into the local Westport Optimum store today with an issue regarding my wifi service and the telephone customer service I had experienced while attempting to get the issue resolved. Alex and..."

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