Lutheran Social Services is a non-profit, community-based organization that helps people of all walks of life through its range of faith-based programs. The tenants of the Bergen Street residence rent individual rooms but share common facilities, such as restrooms and a cooking/dining area. Many of the tenants are transitioning from homeless facilities or may be physically or mentally challenged. The facility's support staff is there to provide guidance and therapeutic services. The emloyees are on site Monday through Saturday. Security is posted 24 hours a day. The project is owned and operated by Lutheran Social Services of New York.