John B.
3/21/2021
I am not known for poor reviews but this is one of them. Hired Isaac a couple of years ago for an inspection and cleaning on our furnace, tankless water heater and air conditioner. Was pleased...
Isaac Heating & Air Conditioning
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50 Holleder Pkwy
Rochester, NY 14615
"When it comes to heating and cooling your home, you’re not just buying a furnace or air conditioning unit — you’re buying a company, a customer service team, the quality and integrity they represent. Whether it’s an emergency repair, an upgrade/replacement, or a brand-new installation, it’s the total experience that counts, and that’s where Isaac excels! Whatever your situation, Isaac’s highly trained professionals will educate you about your options and help you decide which solution is best for your needs and budget. We’ve been part of the local community for nearly 80 years. And we’re proud to stand behind our heating and air conditioning products and our work."
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Reviews
2.089 reviewsRoy S.
12/5/2025
I've no idea how you can sell someone a gold seal, which is supposed to offer 24/7 service and free parts and then refuse to provide service for 11 days in the heating season when our heat was...
Sob E.
11/2/2025
Very dishonest. They only charge you $109 for a service call, but then overcharge you near 11 times what the price is actually worth retail. They could've got the lart much cheaper. But tried to...
Bob J.
11/6/2025
These guys are as bad as the automobile dealerships. $129 to walk in the door.If you want them to actually troubleshoot anything and maybe dust off the furnace it's gonna come to over $300 if...
Stephen W.
7/29/2025
people should be very wary of this business. I had a boiler motor replaced, but the replacement part did not fit properly, and part of my boiler housing was eventually cut, torn,and bent down to...
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