Hermès

Beautiful store, with lots of items I want ,curated displays not cluttered. The building's architecture is a show piece in itself. Staff is helpful and friendly. The staircase is one of my...

Walked in to make an exchange. Was helped right away but the SA did not make it easy. I asked to browse the bracelets and she was slamming the cabinets. She was short with me and would pick random...

I walked into the Madison Avenue store and waited over 20 mins to have someone even consider helping me. They just walk right by you and ignore you. After I asked again for help, I picked what I...

The store accepts fraudulant credit cards and charges to them and will not assist in resolution. The management department is not responsive and uses the model of not returning calls to wear...

The service is terrible. we were in the middle of working with a sales person who suddenly announced she was leaving us in the middle of a transaction for an appointment. We waited for 15 minutes...