Lily was once again my Service Advisor and as always ... fantastic! She had me processed in quickly. She kept me advised through text messages, calls and videos from the Tech on the status of our...
Audi Albany
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2023 Q3 - November 14, 2025: Oil & Filter Change * Service Appointment - disconnect Originally scheduled for: Tuesday, November 4 @ 9:30 am I Rescheduled for: Friday, November 14 @ 1:00 o...
I have a 2020 Q3 with a leaky sunroof which is a known problem and covered by an extended warranty. Audi Albany is refusing to fix it because they can't recreate the leak in the shop. Despite...
The service department, especially Dylan Clay. My service advisor goes above and beyond to make sure that I'm satisfied with what needs to be done maintaining a German car is expensive but with...
Estimate labor to replace front right air shock was 3.5 to 4 hours on my 2018 S6 as per Audi guide which I thought was high to start with. Took 6 hours! Excuse was tech had trouble balancing front...
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