I recently had an interaction with this company. My XO disposal that had a 5 year warranty stopped working 2 years in. I emailed them and they were true to the warranty, sent me a new one and $98...
Eastern Marketing
(17)
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Eastern Marketing Corp, a family-owned business established in 1990, has evolved into a trusted leader in the appliance industry, leveraging over 30 years of experience to deliver quality products and exceptional service. The company specializes in sourcing and designing luxury appliances that cater to the needs and preferences of consumers, while also providing reliable support to their dealers.
Through its subsidiary XO Appliance, Eastern Marketing focuses on customer-centric products that prioritize quality, functionality, and value. With a commitment to innovation and continuous improvement, the company aims to enhance the customer experience before, during, and after the sale, setting a standard for service excellence within the industry.
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Reviews
They keep your credit card on file; charging you whenever they feel like it! They came out to fix something for me; I agreed to pay. I paid. The part they put in didn't work. They had to come...
We had an issue with our Blomberg fridge and Eastern Marketing came to the rescue. On time, efficient and diagnosed & fixed the problem - even had the repair part on hand. Worth the cost to...
Totally incompetent, terrible service. These people tried *three times* to fix my brand new fridge, then scheduled a replacement, then *refused* to complete the replacement, then referred me to...
Bought an XO grill . its absolute garbage. the ignitors do no light. i have to use long matches. the fit and finish is junk. Tech support doesnt know anything about gas pressure and gives wrong...
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