Silknet Software, based in Manchester, NH, offers a comprehensive range of CX automation solutions through their open ccaas platform. Leveraging data, AI, and bots, Silknet Software helps businesses drive new insights, elevate customer experiences, and reduce customer engagement costs.
With a focus on innovation and customer success, Silknet Software provides specialized bots and AI-powered tools that have been recognized as best in class by industry peers. Their open ccaas platform offers unmatched freedom and flexibility, allowing businesses to future-proof their contact centers and enhance overall performance.
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