Steven E.
1/12/2025
We've had two outstanding experiences at this store off N. McCarran, north of the I-80. Our account started in Ohio, where everything was screwed up so badly that after 3 calls to the help group,...
Verizon
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5150 Mae Anne Ave Ste 207
Reno, NV 89523
Victra is your local Verizon Authorized Retailer in Reno, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
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Reviews
2.549 reviewsMain I.
12/10/2025
These guys keep always going into back door and kept me so long more than 1 hour every single visit. When I made contract they never informed about restocking fee when I cancel, and I canceled 2...
David H.
11/25/2025
Arguably the worst customer service experience I've had . This store created an unauthorized account after my wife and I went in there and almost switched carriers . We decided to stay with...
Omar M.
12/16/2025
Do not trust anyone at this Verizon everyone here just tries to get one by you, they never tell you about hidden fees and disguise charges as "deals". You will always leave paying more even if...
Victoria S.
3/31/2025
ordered new phones that were to be free with a tradein. The charges have been wrong since January. Ive gone back in several times and when leaving they say they have corrected the issue which was...
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