Justin C.
4/10/2019
Seattle locals can bring their outdoor gear in-person Monday-Friday 8-4 for warranty repairs of this high-quality outfitter. Brought in a pair of MSR Lightning snowshoes that were years and years...
Cascade Designs
$$$
Closed
(61)
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11500 Production Dr
Reno, NV 89506
Cascade Designs, Inc. has been pioneering outdoor advancements since 1972, offering a range of innovative products for outdoor enthusiasts. With a focus on quality and performance, they have become the parent company of renowned brands in the outdoor industry.
Established over 50 years ago, Cascade Designs, Inc. started with the mission of enhancing outdoor comfort, evolving into a symbol of reliability and excellence. By manufacturing a significant portion of their gear in U.S. and European facilities, they ensure top-notch quality.
From iconic camp stoves to self-inflating camping mattresses, Cascade Designs, Inc. continues to deliver groundbreaking innovations. Their commitment to exceeding customer expectations ensures a lasting legacy of success in the outdoor market.
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Reviews
2.5(61)
Gordon F.
8/14/2025
Do not be fooled by the "lifetime warranty" that Thermarest once stood for. This once-great company has been gutted by its new corporate owner, Cascade Designs, which has systematically dismantled...
Jared M.
9/19/2025
Well, the company has gone completely out the window. What once was a great company has now become one of the worst. Do NOT buy a product from them based on quality and/or product warranty or...
Justin B.
11/26/2025
Ordered a replacement whisperlite fuel valve. Valve failed the second use in a 5 day backcountry trip. Submitted warranty claim on 8/7/25 and received an automatic email reply that claim was...
Paul G.
10/8/2025
Non-existent customer service. No phone support at all. ROBO CHAT only tells you to submit a request. That leads to a big dead end. I sent four follow-up emails to my original submission and...
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