Founded in 1977, Sykes Enterprises is one of the world s leading providers of customer contact management and business process outsourcing services. It serves the communications, health care, technology, transportation and leisure industries. The public company also maintains customer contact management centers throughout the world. Sykes Enterprises offers services through multiple communication channels, including telephone, e-mail and Web. It serves clients in the United States, Canada, Europe and Africa. In addition, the company provides various enterprise support services, such as sales order and payment processing, inventory control and product delivery. Sykes Enterprises subsidiaries include McQueen International Limited and Jones Technologies. It also has a staff of more than 26,000 employees.
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