Day K.
12/6/2025
No way to contact them. Mark packages as delivered that never came. Lie and steal goods.
OnTrac
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(8)
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41 Northern Stacks Dr NE Ste 200
Minneapolis, MN 55421
OnTrac, based in Minneapolis, MN, specializes in last-mile e-commerce delivery services. Connecting leading retailers and shippers to their customers, OnTrac offers efficient and reliable parcel carrier solutions to meet the needs of businesses and their clientele.
With a focus on faster delivery times and cost savings, OnTrac prides itself on its 1.9 days quicker delivery than national carriers, coupled with a remarkable 98%+ on-time delivery performance. By leveraging its extensive delivery network spanning 35 states and Washington, D.C., OnTrac ensures that packages reach 70% of the US population.
Furthermore, OnTrac advocates for carrier diversification, encouraging businesses to adopt a multi-carrier shipping strategy to enhance flexibility, mitigate risks, and reduce costs. Committed to community impact, OnTrac leverages its resources for disaster recovery, hunger relief, and community health improvement, demonstrating a dedication beyond parcel delivery.
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Reviews
1.0(8)
Jeff A.
12/22/2025
Can't even be called a delivery service. Packages never arrive, despite being "out for delivery" several days in a row. Don't ever use this company!
We L.
12/14/2024
OnTrac On our Ring THROWING our packages at our storm front door on Thanksgiving. He stopped 15' away and smashed it into our frozen door! Minnesota .... Got his actions his car his ugly face,...
Dominick W.
12/19/2025
has no customer service at all, I've contacted them multiple times with no response for a package that is over a week late. worst delivery company I've ever had the displeasure of having to deal with.
Lauren S.
1/21/2025
Would rate a 0 if I could. Claim to sellers that packages are out for delivery but don't deliver. Claim that address is "undeliverable" despite never having issues in 4+ years at location. Have...
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