Maleah M.
11/26/2019
Absolutely stellar customer service. I was in there tonight, upgrading my iPhone to an 11 (yes the 11 y'all, not the 11 pro). & I even converted from my Fitbit to an Apple Watch. Fingers crossed I...
Verizon
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4747 Wilson Ave SW
Grandville, MI 49418
Visit our store at Grandville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
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Reviews
2.020 reviews
Kristina W.
10/3/2025
Walk in and wait 15 minutes and no one even acknowledges me or puts me on a waiting list for help or anything. Worst customer service ever. T mobile is starting to look real good about now
Kyle S.
10/28/2025
On Tuesday October 28 I stopped in the Grandville location and waited for 30 minutes. No one acknowledge me there, granted there was 3 employees there but they were with customers. But still this...
Jack K.
8/24/2025
I would give a negative if I could. that Verizon store on Wilson Avenue had the absolute rudest manager I have ever met. while setting up my phone the service rep said it was his lunch time....
Peggy W.
2/5/2025
I'm so Disappointed in Verizon! I'm NOT renewing with them. Yesterday 2/4 a Verizon phone rep for Verizon out of New York and from the Dominican Republic, she sim locked my phone (1.5 years been...
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